Delivery & Returns

Delivery

It is possible for some orders to experience a delay in destination or due to traffic. Unfortunately, we have no control over this and cannot become held responsible. We kindly ask that you contact your Delivery Person in case of delay.

Please note all items over ₹50,000/- must become signed for. Please ensure that you can sign for the package at the delivery address provided when placing your order.

Made to Order

Most pieces of GlizzyKart Pvt. Ltd. have become made to order for each customer. The time taken in our manufacturing process means you will receive a high-quality luxury product that ensures longevity. We want you to love your jewelry purchase and thank you in advance for your patience.

Because all our products are handmade in limited batches, we don’t always hold stock of every item. If the jewelry piece you would like to order is not currently in stock, you will see a note at the side of the product that it is 'Made to Order. The email will inform you if this is the case–and orders can take between 1–2 weeks to complete. We will update you on the expected delivery time with your confirmation email. If you have any queries or are in an exceptional hurry, please email the team at orders@glizzykart.com and we will do our best to help you.

Any items that are listed as “in stock” on the website will become delivered to you within 7 working days.

Returns

We hope you will become absolutely delighted with your new jewelry. If for any reason you have not entirely satisfied with your purchase, GlizzyKart is happy to offer an exchange or credit note within 10 days of purchase. Alternatively, GlizzyKart will refund a sale made through this website if we returned it unworn, in perfect condition, and in its original packaging within 5 days of your receipt of the order. Items exempt from both the refund and exchange policies, unless they are faulty, are:

• Commissioned pieces (bespoke)
• Customized pieces
• Items that are made to order for a specific size, such as rings or bangles

Should you find a fault with your item, please immediately inform the Delivery Person and refuse to receive the order. Once the order has become confirmed, verified & received by you, we do not entertain return requests except for special cases which are at the discretion of GlizzyKart.

Processing your refund

Upon receipt of the items being returned, the credit/debit card originally used for the purchase will become credited with the cost of the goods minus the delivery charges (exceptions may apply).

We will process your refund within 48 hours of receipt of the goods. Your credit card company may take 4–7 working days to credit your account.